Shipping & Returns

Shopping at Spb Global Art Gallery

We have many different options available for shopping, to suit almost every type of person or business. If you have questions about our services, please ask us as that is the best way we can assist you.

Shop online: Our online store is open 24/7, so you can shop in your PJs!

Shop by phone: Our Mail Order & Account Services Department is open Monday to Friday from 8:30 a.m. – 5:30 p.m. PST. To reach us, please telephone our number +64-21-0233-0038.

Business-to-Business services: If you are a medium or large sized business which typically orders product in larger quantities or requires specific product needs and pricing quotes, then please contact our Outside Sales & Business Services at +64-21-0233-0038 or email:

Returns & Exchanges

We understand that making a purchase online or through a Mail Order service can sometimes mean that you receive something that you are not completely satisfied with. If you are not satisfied with an item, we will take any reasonable action to amend the situation. Please contact us within 30 days to discuss a refund or exchange.

Please contact us at +64-21-0233-0038 or you can also email us on:  to obtain a Return Authorization Number for Mail Order or Online returns or exchanges. In some cases you may be able to return your purchase to our local store, if it’s more convenient for you, however we still recommend you contact our Mail Order department first to make arrangements.